Marham BD

Refund and Returns Policy

Thank you for shopping with Marham BD. We value your trust and want you to be fully satisfied with your purchase.

1. Return Policy

We accept returns only under the following conditions:

  • The product must be unused, unwashed, and in original condition
  • The product must be returned with original packaging and tags
  • Return requests must be made within 48 hours of receiving the product

❌ Returns will not be accepted if:

  • The product is damaged due to misuse
  • The size issue occurs due to customer error
  • The product is used or washed

2. Refund Policy

  • Refunds are applicable only if the product is defective or incorrect
  • Once we receive and inspect the returned product, we will notify you
  • Approved refunds will be processed within 7–10 working days

⚠️ Delivery charges are non-refundable

3. Exchange Policy

  • Exchanges are allowed in case of size or design issues, subject to stock availability
  • Customers must bear return and re-delivery shipping costs

4. Order Cancellation

  • Orders can be cancelled before shipment only
  • Once the product is shipped, cancellation is not possible

5. How to Request a Return or Refund

To request a return or refund, please contact us with your order details:

6. Final Decision

Marham BD reserves the right to approve or reject any return or refund request based on the conditions mentioned above.